Job Title: Application Support Engineer
Department: Information Systems
Location: Lagos
Job Description:
•Develop a sound understanding of the existing software applications and interfaces
•Adhere to all IS Policies and Standards
•SLA compliance with regards to user support (quick turnaround times on logged calls)
•Setup and execute technical test plans for application change, new deployment and upgrades
•Keep all application documentation updated at all times
•Construct a proactive maintenance cycle per application
•Develop quality code / application components within project timelines Job Conditions: Normal open office planning Work within a multicultural, diverse and dynamic start-up environment. Projects and constraints will require overtime and weekend work Reporting To: Team Lead, IS Applications
•Develop a sound understanding of the existing software applications and interfaces
•Adhere to all IS Policies and Standards
•SLA compliance with regards to user support (quick turnaround times on logged calls)
•Setup and execute technical test plans for application change, new deployment and upgrades
•Keep all application documentation updated at all times
•Construct a proactive maintenance cycle per application
•Develop quality code / application components within project timelines Job Conditions: Normal open office planning Work within a multicultural, diverse and dynamic start-up environment. Projects and constraints will require overtime and weekend work Reporting To: Team Lead, IS Applications
Required Skills:
•B.sc – Computer Science or related field from a reputable institution.
•At least 4 years work experience including
•2 years practical experience as a software developer
•Application development and support experience in the Telecommunications sector
•Exposure to typical Mobile Telecommunications applications:
oBilling systems (Corporate & Retail Billing, Interconnect Billing)
oERP systems (Distribution, Retail, Finance, Payroll, HR, Asset Management)
oGSM network interfacing applications (Provisioning, Pre-Paid management systems)
oFraud Management Applications Employment Status :
Permanent Qualification:
B.sc Computer Science or related field from a reputable institution.
•B.sc – Computer Science or related field from a reputable institution.
•At least 4 years work experience including
•2 years practical experience as a software developer
•Application development and support experience in the Telecommunications sector
•Exposure to typical Mobile Telecommunications applications:
oBilling systems (Corporate & Retail Billing, Interconnect Billing)
oERP systems (Distribution, Retail, Finance, Payroll, HR, Asset Management)
oGSM network interfacing applications (Provisioning, Pre-Paid management systems)
oFraud Management Applications Employment Status :
Permanent Qualification:
B.sc Computer Science or related field from a reputable institution.
To Apply Click Here
This vacancy expires Feb. 15th, 2011
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